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- I don't even know you.

Don't give me that!

I picked up your tab!

- What tab?

When we had those drinks.

- When was that?

That was 2 days ago.

- Bullshit.

You don't remember?

- Get off my case, idiot!

You don't remember?

- Sure don't.

I want my money!

I'm not giving you a cent.

I don't know you...

- We had some beers...

Go pump someone else for money.

- Wait!

Here's some cigarettes, now f*** off and die!

You're a champ, man! It's cool!

Natashka!

You're crying.

Everything's OK.

I'm about to collapse.

Come on.

I thought you weren't coming. I was scared.

And why are you crying?

I can't believe you're here.

Hey Pauli!

- Leave me alone!

What? What is it?

Thought you were dead.

- I'm right here.

Why didn't you call?

- I'm broke. I had no reason to call.

But you remember?

- Yeah, 300.

Fork it over!

- I don't have it on me.

You better, next time.

- OK, on the 8th...

Next time you better have 300 on you.

- OK.

I get paid on the 8th. Today's the 6th.

That's in 2 days.

But 3 months late.

- You can wait 2 lousy days.

- Just 2 days!

You keep me waiting 3 months...

- Sorry, but I'm broke.

I'm flat broke...

Then don't borrow anything!

I was in deep sh*t at the time...

Up to here...

- Up to here in sh*t...

Then why did you lend it to me?

I'm supposed to bail you out now?

You helped me when you knew I was broke.

You borrow money from a thousand jerks...

and pay everyone back but me?

- I'll pay you back too, as soon as I can.

What year?

This year. Next month... This 8th, man.

You weenie.

Believe me, you'll get your money on the 8th.

Gimme something!

- Give you what?

Anything's better than nothing.

- Give you what?

You must have something.

- Search me! Go ahead, man!

What do you want? I ain't got nothing.

- C'mon, a**hole.

And your treads?

What about them?

- They're nice.

What do you want?

- Your treads.

You're crazy!

F*** you, man!

You bastard!

Ladies and gentlemen, how does a job interview start?

What is the first thing you do?

You sit in the waiting room.

The boss is inside, you're waiting,

and the key thing is to wait respectably.

That means sitting up straight,

not slouching in your chair...

You can't sit up fast enough when the boss comes - suddenly.

Waiting respectably is key.

Never forget that you are responsible...

for the climate at the job interview.

You are responsible for the harmony.

And you are responsible for the outcome of the interview.

Therefore follow our motto.

Always remember...

F. O. A. D.

Flattery, obsequiousness, and deference.

Smile and you'll see how this creates harmony.

F. O. A. D.

One more bit of advice for the future:

Keep practicing!

Look at the Olympic athletes who have won gold.

It's not just talent, it's practice, practice, practice.

You do that too!

So remember:
F. O. A. D... .

and practice, practice, practice!

Cleaning is very important...

for sanitary hygiene in restroom facilities.

That's why it's very important to work carefully and thoroughly.

What we clean ranges from lime deposits...

to fecal residues. And here, of course, there are germs...

or the potential danger of catching germs

That's why we must work according to certain systems...

or work procedures.

Please note the use of the sponge cloths...

for specific areas.

Here we employ two different colors.

Red is for the WC and urinals,

and yellow is for the other washroom areas.

This includes faucets, sinks, and mirrors.

This is necessary to prevent...

the germs or microorganisms on the red sponge cloth...

from being contaminated with the areas...

in constant contact with the employees' hands.

It is important to recognize these zones by the color coding...

and the pictograms...

and to apply the right sponge cloth.

Mrs. Jovic, you see an ad posted by a cleaning company...

and think:
That's exactly what I'm looking for.

You want to call and make an appointment.

What's important is...

that before you call, you need to think about your strengths,

what you want, who you are.

And don't forget: You are a winner. You can do it!

Before you dial, say this:

"I can do it, I can do it, I can do it."

You call me. I'm the cleaning company.

Alright? Let's practice that.

Cleaning company. Hello?

I'm the cleaning company...

- No, you're not a cleaning company...

I'm Mrs. Jovic.

You want a job as a cleaning lady.

- Yes.

Try it again, I'll pick up the phone again.

Cleaning company. Hello?

I am Mrs. Jovic Milica. I want work as maid.

Maybe you should write down what you want to say.

Or think it out clearly first.

I don't understand you on the phone.

Should I come over?

No, present yourself properly on the phone!

Alright? Let's do it again. Your name.

Make sure you pronounce it clearly!

I am Jovic Milica.

Wait, I haven't said "hello" yet. Just a moment.

Cleaning company. Hello? Who's there?

I am Jovic Milica.

Yes...

Born in Yugoslavia.

Yes...

I want to work for Simacek company as a cleaning lady.

Very good, I liked that.

Oh, you want to clean for our company?

- That's right.

How old are you?

I am 50 years old.

How many years of work experience do you have?

That's very good.

Mrs. Jovic, that was great. That was perfect.

That was perfect? OK, I'm glad.

I'm a winner, I'm a winner, I'm a winner...

Yes, but much more gently.

And what do we never do? Look.

Never do this!

It goes without saying, right?

You know dog?

Dog. You understand?

You pet a dog like this, never like this.

Same thing here.

Next, it's got teeth.

Teeth.

And they're dusty and dirty too. Look at me!

You understand me?

Good. Now take this...

and try to clean the teeth!

Please show me.

- I knew it.

Hold it, because if it falls, I'll be really mad.

Then it'll be broken.

The only way to do it is just gently go in here...

And yeah, yeah. Not "oh, oh!"

Like this, if you can't do it, it'll never get clean.

Try it! Show me!

But hold it tight! Down here...

No, no, no.

You have to hold it here.

Push?

A little...

No, not like that.

That's no good.

We said like this...

Upwards a little.

and then downwards.

Hold it! Then inside. Or you won't get the dust out.

Am I talking too fast?

- A little.

That doesn't matter.

Olga, come!

Olga, come here!

I don't believe this!

What is wrong?

- Where's my cell phone?

What you do here?

- I can't find it!

Where did you put my phone?

I not know. I not see it.

But you were here and cleaned up my room!

Not shouting!

What?

I want my cell phone!

Don't speak that stupid language!

- I not know where is the phone!

But you cleaned up!

- What you do?

I clean room! What you do?

You cleaned up! That's why you have to...

Don't talk so stupid!

Where's my phone?

It's not here!

Or here! Or here! No!

It's not anywhere!

What's all this shouting?

What's this mess, Johannes?

It's her, she stole my cell phone.

- No!

Only my cell phone I have.

Calm down.

I don't believe that. We'll find it.

- No, she stole it.

Johannes, leave us alone. You'll get a treat later.

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